Your Sound, Mastered.

This Privacy Policy describes how Onda Sonora Estúdio, located at 1500 Rua Augusta, 8th Floor, São Paulo, São Paulo, 01305-000, Brazil, collects, uses, and protects the personal information of users of our online platform and related services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian data protection legislation.

Information We Collect

We collect personal information when you interact with our site or use our services. This includes information you provide directly to us, such as when you contact us through our online forms, request information about our services (audio recording, mixing and mastering, voice-over, sound design, music production, acoustic treatment, session musician booking), or otherwise communicate with us. This information may include your name, contact details (such as email address or phone number, though we will only use your provided physical address for contact regarding this policy as detailed below), and details about your project requirements.

We also automatically collect certain information about your visit to our site. This may include your IP address, browser type, operating system, referral sources, pages viewed, and the time and date of your visit. This data helps us understand how our users interact with our site and improve our services.

How We Use Your Information

We use the information we collect for various purposes related to providing our services and operating our online platform. These uses include:

To respond to your inquiries and provide you with information about our services.

To fulfill requests for specific services you engage us for.

To operate, maintain, and improve our site and services.

To analyze how our site is used and for internal research and development.

To ensure the security and integrity of our online platform.

To comply with legal obligations.

Legal Basis for Processing (for users in regions subject to GDPR or similar laws)

Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. Our legitimate interests typically include operating our platform and communicating with you as necessary to provide our services and improve our offerings.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analytics, or other IT services. These service providers are obligated to protect your information and use it only for the purposes for which we provide it to them. We may also disclose your information if required by law, in response to a legal process, or to protect our rights or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period is determined based on the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

The right to access: You have the right to request copies of your personal information.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal information, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided in the Contact Us section below. You also have the right to lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Websites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us by mail at:

Onda Sonora Estúdio
1500 Rua Augusta, 8th Floor,
São Paulo, São Paulo, 01305-000,
Brazil